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| Introduction: |
Any website on our shared servers
that uses a high amount of server
resources (CPU, memory usage, and
network resources) will be given an
option to pay for a dedicated server.
The abuse and misuse of system resources
is a serious problem, and YRHost does not tolerate it. Accounts
on a shared server must be shared
with other users, so we must limit
how much of the CPU and memory that
can be used by any one account.
In all fairness, we cannot allow one
or two clients to use all of the system
resources on a shared machine and
have all other clients suffer because
of it. Excessive CPU and memory usage
by one or more clients causes extreme
slowness in all areas: Databases, Email,
HTTP and more. If the CPU and memory
usage by a few clients gets out of
hand, all sites hosted on the machine
will return errors and not be accessible
in any way. |
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| Average
Server Resource Limits: |
Memory
usage may not exceed 10% per domain/file/application
CPU usage may not exceed 20% per domain/file/application
Apache connections may not exceed
30 connections
15 MySQL maximum user connections
allowed
250 emails per hour, per domain
There are special exceptions to these
rules to be determined at the time
we discover abuse. There are different
combinations of usage that can create
problems and other special cases.
At any given time a server is unstable
and an account is found to be the
cause, we reserve the right to suspend
the account to keep the server online
and operating normally. If the usage
is an increasing trend, we recommend
the user invest in a dedicated server
so the website can grow at a normal
rate without restriction. |
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| Suspensions: |
In
the event your website has been suspended
for resource abuse (abuse that cannot
be resolved by removing/changing a
script, etc.) and you do not wish
to upgrade to a dedicated server to
accommodate your site needs, we will
only release the suspension within
24-48 hours. This is to ensure the
CPU intensive site slows down in traffic
to avoid further damage and problems.
A backup will then be provided of
your files or you will be allowed
FTP access for a certain time
period. Any questions about our abuse
policy may be answered by emailing
our abuse department at www.YRHostSupport.com.
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| Do
you have a question about our policies?:
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Please
do not hesitate to ask any questions
you have about our terms of service.
Feel free to post your question at
the YRHost Forums. Our staff or helpful
forum members will explain! We also
welcome your insight and suggestions |
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